Network issue DC1 Wednesday 15th November 2017 16:07:00

We experienced a network issue between 15:56 and 15:59 in DC1 We are currently investigating the cause and will update once there is more info

[Update 17:55] After investigation, we found out that our upstream network provider replaced a faulty hardware part. Because of the redundant network design, this should not have impacted the network. However due to a misconfiguration it did. After finding out, they immediately switched the config back. We apologise for the inconvenience caused. Please contact support if you have any further questions regarding this matter.